My stay at Ritz Carlton Nikko was simply fantastic. Put a tremendously passionate, dedicated group of people through a world-class Ritz Carlton hospitality training program and you get service that's nothing short of perfection. The hotel grounds are absolutely beautiful, it's facilities (both spa and public onsen) were amazing, and food was thoughtful, delicious, and wholesome. My wife and I could not have asked for more and yearn to be back in the, hopefully, near future.
Ivan
dezembro de 2022
One of the best hotels we have ever stayed in from extremely friendly and responsive staff to facilities. Everything is perfect
Pavel
novembro de 2023
Everything apart from a poor choice of vegan options across the menus in both restaurants.
Ilya
janeiro de 2024
Impressive architecture! Very beautiful interior design. Very clean everywhere. The staff was very kind and very keen to assist us. The location is perfect if you want to spend a short amount of time surrounded by nature.
Myriam
setembro de 2023
The staff are very nice and helpful, have a wonderful warm welcome and everyone working diligently. During my stay all the staff have been very supportive and nice, especially the F&B staffs. Thank you for such a memorable trip.
Susi
junho de 2023
The setting and rooms were very nice. Beautiful public areas too.
Adam
julho de 2023
The view is spectacular. The place could not be better located.
Alan
agosto de 2023
Great location, great views of Chuzenji lake, food was excellent. Breakfast was beautifully prepared and scrumptious, dinner (kaiseki and sushi) were both really good.
Ivan
novembro de 2022
well-kept, modern with traditional touches, tastefully designed, clean and well-thought out.
Samuel
dezembro de 2022
stunning location, helpful staff, immaculate amenities
Gillian
maio de 2023