My stay at Ritz Carlton Nikko was simply fantastic. Put a tremendously passionate, dedicated group of people through a world-class Ritz Carlton hospitality training program and you get service that's nothing short of perfection. The hotel grounds are absolutely beautiful, it's facilities (both spa and public onsen) were amazing, and food was thoughtful, delicious, and wholesome. My wife and I could not have asked for more and yearn to be back in the, hopefully, near future.
Ivan
2022年12月
One of the best hotels we have ever stayed in from extremely friendly and responsive staff to facilities. Everything is perfect
Pavel
2023年11月
Everything apart from a poor choice of vegan options across the menus in both restaurants.
Ilya
2024年1月
Impressive architecture! Very beautiful interior design. Very clean everywhere. The staff was very kind and very keen to assist us. The location is perfect if you want to spend a short amount of time surrounded by nature.
Myriam
2023年9月
The staff are very nice and helpful, have a wonderful warm welcome and everyone working diligently. During my stay all the staff have been very supportive and nice, especially the F&B staffs. Thank you for such a memorable trip.
Susi
2023年6月
The setting and rooms were very nice. Beautiful public areas too.
Adam
2023年7月
The view is spectacular. The place could not be better located.
Alan
2023年8月
Great location, great views of Chuzenji lake, food was excellent. Breakfast was beautifully prepared and scrumptious, dinner (kaiseki and sushi) were both really good.
Ivan
2022年11月
well-kept, modern with traditional touches, tastefully designed, clean and well-thought out.
Samuel
2022年12月
stunning location, helpful staff, immaculate amenities
Gillian
2023年5月